Iain shares some thoughts on the best ways to engage with your customers online and how to turn good service into sales. Everyone seems
Tag: sales

Case Study: Freetobook’s channel manager brings more bookings to Ardgye House B&B in Elgin. In the current economy, many independent accommodation providers know all too

Update Booking.com & LateRooms in one place We all know that in the current economy every extra booking is precious. We also know that an

Customer Reviews – How to win at the reputation game. Customers trust reviews above promotional material and nothing you can do will change this. Reviews are extremely

ABBA Case Study : Brochure websites no longer work, your customers want to book online. Getting your Association online – Ayrshire Bed & Breakfast Association Case

Great websites a winning strategy. A winning website is a worthwhile investment. Like it or not your customers will form a view about you and your

In an era of rising costs and tighter margins, it’s more important than ever to add value to your bookings. It make sense to offer

Our Co-Director, Iain Stewart, has written a guest article on travel technology website Tnooz about how technology is having an increasing influence on tourism in

With 845 million active users, Facebook is becoming an ever-more useful way of reaching new customers and generating more revenue. If you already have a

Freetobook’s co-director, Iain Stewart, recently returned from the INDABA in Durban, one of Africa’s biggest annual tourism marketing events. The 2012 INDABA, with its theme