There are three things we need to recognise about hospitality in these new COVID times; automation, automation and automation.
Automation can make processes contact-less, be used to collect vital information and communicate more easily. All these things help build confidence and trust between you and your guests whilst saving hours on boring repetitive tasks.
Let’s take a look at some examples that are live and some that are on their way.
Messaging your guests
Our fully integrated guest Messaging system (built last year) makes communicating with your guests easy and fun. With scheduled Automated Messages you don’t even have to think about it, just set it up and every guest gets the right information at the right time… automatically.
Guests love it, after booking they get a friendly “thank you” message with loads of helpful key information (links to key sites) and tips. What a great way to start a conversation and build a relationship… that’s what service is all about. You can even brand our guest Messaging with your logo and colours..
Collect key information
Knowing which guests are arriving, and when, helps you manage social distancing and get prepared for arrival. Messaging has a cool little button making it super easy for guests to provide their arrival times.
Improve your cashflow by taking upfront payments from guests that book online or offline. When you take a deposit the card is securely stored so that collecting the balance is a simple click of a button. Stripe receives and stores cards from Bookingcom, Expedia etc… and you can even “Pre-auth” cards one week before stay, making sure the money is available. For your guests, Stripe makes payment so easy, using ApplePay and GooglePay payment is literally at their finger tips!
Messaging and Stripe
For the perfect contact-less automation use both Stripe and Messaging together. Message a guest for payment and they just use their phone to pay – a simple click, no contact, if they have Apple/Google Pay they can pay using their thumb print.
As part of Messaging we will soon add Digital Registration, enabling your guests to register in advance of arrival (set for release in mid-July).
Messaging was built as a way to automate almost all your digital guest interactions, we’ll continue to roll out more and more for the usual amazingly low prices.
Our new state of the art online diary has all the messaging solutions built-in and that’s just the beginning, it’s due for general release in the coming few weeks.
Here at freetobook we’ve always been about developing new technology, always the first to release new features. Our team of developers are all working flat out to deliver so much more for our growing customer base. As a family business we believe in fairness and due to our many thousands of customers we can deliver amazing services at ridiculously low prices.
Freetobook – great tech solutions – more for less is so much more.
Messaging is £49 per year
Stripe is £89 per year (plus Stripe card handling fees)
All paid services are optional and pay-as-you-go so you never have to pay for anything you don’t use. If you are not already with freetobook why not try it today at no cost …