10 DOs & DON’Ts for Managing Good (& Bad) Reviews

We’ve all been there, whether we’re accommodation owners or not. We’ve all imagined we’ve done something well only to be brought up short when we’re told we haven’t. It leaves us feeling baffled and hurt – especially if we imagined we’d done our best. If you’re the owner of a B&B, guesthouse or cottage and … Continue reading 10 DOs & DON’Ts for Managing Good (& Bad) Reviews