You will notice a “Gold” tab appear and you might wonder why. There are two words that summarise what it’s all about, Guest Experience (GE).

When was the last time you booked a hotel without bothering to check its reviews? If you’re like most people, it’s been a while. Nowadays,

Gold is a new area we are introducing inside freetobook. After launch, in late May, it is where you will find tools that focus on guest experience.

if you’re an accommodation owner, guest communication is essential to the success of your business. Email just doesn’t cut it anymore, and that’s why we’ve developed an advanced messaging system that takes guest communication to the next level. By providing your guests with the right information at the right time, you can increase the chances of them having a more memorable stay. Plus, with our automated and easy-to-use messaging system, you can save time and effort while building better guest relations. So what are you waiting for? Sign up today and experience the benefits of our advanced messaging system for yourself!

What we at freetobook have planned for 2023, the ways we will help you thrive in what is likley to be a difficult year for many businesses. Great value and higher quality for less.

We all know what customer service is and the difference it makes to your guest’s stay, but how does this differ to guest experience and

Our remarkable staff retention rate at freetobook is a point of pride for us, especially when you consider the challenges that many businesses face in the current employment market. It is common for employees in the UK to change employers every five years, with those in the tech industry changing roles every two years on average.

Google, with a market share of over 90% in global search, is crucial for accommodation businesses to establish an online presence. However, the presence of online travel agencies (OTAs) tends to overpower search results for accommodation, pushing organic listi

I flew back from Berlin last night, my purpose there was to visit the ITB (International Tourism Borse). For those of you that might

We would love to meet you. The freetobook team are back on the road in March 2023 – come for tips, ask questions, get answers and new ideas!

Pricing is one very tricky aspect of running any business, hotels, guest houses, B&Bs are all in the same situation…. Just having the confidence to price is really not easy, its uncomfortable in the mind. Yet it’s importantance to success is obvious.