Tag Archives: lost revenue

How To Avoid That Dreaded Overbooking

Is overbooking a sign of marketing success, process failure or just bad luck? There’s a real stigma attached to over/double booking. Why?  Is it the failure to deliver on a personal promise made to your customer? Or is it the … Continue reading

Posted in 2013, bookings, channel management, customer service, online, sales, technology, website | Tagged , , , , | Leave a comment