City Guides – Facebook new app and Book Now

Attention freetobookers: It is time to update your property Facebook pages with the “Book Now” button, as Facebook has launched a new app – City Guides! The app’s aim is to give its users ideas on things to do, places to visit and accommodations to book in different cities of the world.

Make sure you are ready with your “Book Now” button active on your facebook page.

The app is not available to everyone just yet, but after all the buzz it is creating, we are sure that everyone will be enjoying this new Facebook addition soon.

What we know so far is that if you look for a specific city the app will show suggestions based on places your friends have visited in that city and the most popular places among the locals. If someone is looking for an accommodation, for example, they will see suggestions of nearby properties and they may stumble upon your property Home page with the book now button and reviews. City Guides will appear among other apps on the mobile version of Facebook among Events, Pages, Offers, etc. So, don’t waste time and check if your book now button appears on your property page.

If you don’t remember how to add a Book Now button, take a look at our Facebook ADD a Book Now Button video below !

Remember when testing the “Book Now” button you won’t see it in the same way as a cutomer because you are the admin of your facebook page. Get a friend to check it or hover over the button and select “test button”

More about adding the facebook “Book Now” button to your accommodation

facebook Book Now from freetobook on Vimeo.

Great, Gratis and Glorious digital marketing ideas to boost direct sales

Gonzo Marketing
Gonzo Marketing

Our guest blog and interview is with Frederic Gonzalo, founder of Gonzo Marketing. With over 19 years of experience in the travel and tourism sphere, he is passionate about marketing and communications.

Frederic recently attended the EyeForTravel event in Miami as a speaker, panelist and participant to the 2015 edition of Online Marketing Strategies in Travel.

Here Frederic generously shares his industry insights and expertise with freetobook. As he pointedly states, having no marketing budget is no excuse for not having a dynamic online presence!

What is the most important trend in online room booking?

It’s about going mobile. More than 51% of travelers now research their next destination, accommodation and transportation from a mobile device, whether it’s a smartphone or tablet. And more importantly, an increasing proportion of them are now booking via their mobile device: in fact, it is estimated that 25% of all online travel revenue in the US will come from mobile devices in 2015.

How can a property get more direct bookings?

1- Have a “best online rate” guarantee and feature it, big and bold, on your home page. People will shop around no matter what, but if they can have the confidence that by booking direct they will get the best deal, well… you got it!

2- Have a relationship marketing approach in place. This can be through a rewards program or simply by capturing emails from clients and visitors to your site and/or blog. Sending out regular newsletters and promotional offers to this base can ensure retention and direct booking through time.

3- Promote deals and best rates across your various social accounts. I see hotels mention a promo code for 10% off best rate… on their Twitter bio. Others do Facebook offers, or mail push to group databases. Think outside the box, and make sure you crossover information from newsletter to blog to social media.

Having no marketing dollars is not an excuse not to have a dynamic online presence.

The first step is to have a professional-looking website, and this can be done with various solutions that cost a fraction of what it used to 3-5 years ago.

Sending out emails? MailChimp is free up to 2,000 email addresses, and other providers offer similar low-cost solutions.

Social media? It’s not free, contrary to what many believe, because someone has to manage it, but you can have impact and reach on Facebook with minimal investments. It’s more a matter of having a strategy in place to begin with, then finding the resources (human and financial) to manage this new reality. Knowing 87% of travel decisions now begin with an online search, do we even really have a choice here?

15 key stats to consider:

  1. TripAdvisor (42%) is the most downloaded mobile app amongst travelers, followed by Priceline (15%), Expedia (14%) and Orbitz (13%)
  2. There are 139 reviews written every minute on TripAdvisor
  3. You lose 25-60% of visitors with each click on the mobile path to purchase.
  4. 69% of travelers begin their search online…via a mobile device!
  5. Average mobile users check their device 150 times per day!
  6. Of the average six daily hours US adults spend on digital media, 3 hours is on mobile.
  7. Twitter on Travel: in the past year, 60M tweets mentioned hotels, 21M tweets mentioned vacations
  8. 70% of followers have taken some action after seeing travel content on Twitter
  9. 70% of Instagram users have looked for a brand online
  10. 3/4 of consumers are frustrated when online content doesn’t relate to their interest
  11. In 2016, 50% of total travel sales will involve more than one device
  12. Ritz Carlton Hotel sees 18% conversions from email campaigns. Email is not dead, folks!
  13. 92% of visitors to a website will never return. Thus, remarketing is key!
  14. Only 27% of hotels send automated emails prior to arrival (and after departing)
  15. According to Google, 1/3 of people with a smartphone would give up sex instead of their phone. Sad.

Visit Frederic Gonzalo’s website for further insights

 

Share your reviews online

Freetobook review sharing widget

Share hotel reviews
Share your Reviews

Isn’t it great to get fantastic reviews! You work so hard looking after your customers, naturally they give you fabulous feedback that influences potential future guests. To find your reviews in freetobook simply go to your “Home” TAB and select “Reviews”.

Share your great reviews with the world. Freetobook is about to release a new review sharing system so you can get your reviews out there and read by potential guests.

Sharing reviews is easy with :

  • a simple to install review widget for your website, available in a variety of formats and the ability to resize and customise colours
  • freetobook’s new “click here to share” a review instantly on facebook and twitter.
  • linked to your booking system for instant direct bookings.
Review sharing widget for hotels
Review sharing widget various sizes

It gets better…each review widget will give guests instant access to your freetobook reviews and link them directly to your booking system, making it easy for impressed customers to make a direct commission free booking there and then.

Keep an eye open for the launch of the new review sharing system… another great idea from freetobook giving you more for less. As soon as the review sharing system is available you will find it in the same place as your current reviews – go to your “Home” TAB and select “Reviews”.

Social Media review sharing for hotels
Social Media review sharing

We expect to launch the new review sharing system before Christmas 2013 so it won’t be long before you can show off all your best reviews across your website and social media platforms.

In the spirit of sharing please feel free to tell others about your experience of freetobook the internet booking engine with more for less.

New Facebook booking app

facebook_-squarelogo
facebook app

With 845 million active users, Facebook is becoming an ever-more useful way of reaching new customers and generating more revenue. If you already have a Facebook business page, Freetobook can now create a Facebook booking page for you as well. This will allow you to:

  • Display great photos of your property.
  • List all your property information and room descriptions.
  • Display your location on a Google map.

And most importantly of all…

  • Link to your booking engine, providing easy online booking direct from Facebook.

You’ll find this great new functionality by logging into your profile and clicking on a new tab called “Social.”

Learn more by watching this short video:

Are you on the same page as your customers?

With nearly a billion users on facebook there’s a good chance a few of your current or potential customers are on it and they’ll be looking for your property.

facebook booking button app
facebook app

Facebook business pages have been around for some time now so if want to be on the same page as your customers then look into getting a facebook page (link below).

If you already have a page then you will be pleased to know freetobook will soon be launching a facebook app to help you:

 

Continue reading “Are you on the same page as your customers?”