International Women’s Day 2019 – part 2

On the 8th March 2019, across the globe individuals and companies are celebrating International Women’s Day. It’s a day to recognise and celebrate women’s contributions to business and society, and presents an opportunity to discuss gender equality around the world.

At freetobook we’re immensely proud of all of our staff and customers, and we would like to celebrate International Women’s Day by introducing you to a few of the brilliant women we work with on a daily basis.

Part 2 – Inspiring Women Behind the Scenes at freetobook

 

Lucy Mosha – People and Project Manager 

Lucy has two degrees – Bachelors in Geography and Anthropology, and a Master’s in Business Management. First gaining experience working at an initiative called the Botswana Business Coalition on HIV AIDS, Lucy then spent 17 years as a Director at Information Solutions, before moving with her family to Scotland and joining freetobook as People and Project Manager.

 

So what’s a People and Project Manager?

I basically look at how to attract and retain the best possible people we can, and develop business processes that we can repeat to get a similar or expected outcome.

What got you into this type of career?

I’ve always been interested in people and why people behave in a certain way… it’s just my passion to look at how people can engage better, do things better. I believe very strongly that happy people are good for business. It’s just been something that I’ve always loved.

What advice would you give to aspiring women who have their sights set on people management?

When it comes to people management, always follow your gut. You can read every manual out there about what’s good management and how to manage people etc. but at the end of the day people are people whether they’re in work or out of work or you’re at a party with them. That is what differentiates really good project managers from ones that are doing it just because it’s a business role to do – people management is about people relationships.

On International Women’s Day, what’s the most important message you want to send to young women thinking about their careers?

I truly believe that people should be happy at work, you should be happy in your life…if you’re not happy in life or in the biggest part of your life, do something about it, change it. And that is especially true for work.

 

Eleanor Wares – Product Manager  

Eleanor left school at 16, immediately going to work on a building site whilst going to college on a block-release basis, gaining an HNC in Construction Management. She later worked for the Tourist Board, earning another HNC in Tourism Services. Eleanor eventually moved to freetobook, where she’s been since we began! Her role has evolved over the years and she is a truly integral part of company, well known and loved  by her customers and colleagues.

 

What is your role at freetobook?

When I started I was here pretty much on my own doing the customer service, helping hotels set up and answering all the phone calls and emails. As time went on we took on extra staff and I’ve moved slightly out of customer services and work more in project development and troubleshooting -that’s when there’s an issue with something and I try to work out what the issue is.

I really do love my job –  I just like what I do!

How do you balance your work and home life?

I am very fortunate in that my husband is a stay-at-home dad and that is a decision that we made when I was pregnant with our first child because I thoroughly enjoy my job and he thoroughly hated his job! So we decided that he would quit his job to be a full-time stay-at-home dad and I would work full-time.

What advice would you give to young women at the start of their careers?

Just do it. Don’t let someone tell you that you can’t do something just because you’re a girl. Just decide what you want to do and just run with it. It may not always work out but you won’t know unless you try!

How have other women in work inspired you?

My old boss Delia was really inspiring – she really encouraged us to fight our way in the world. She inspired you, she made us all really think about what we wanted to do with our lives, not just come to work every day and do stuff. It’s important for women to lift each other up.

 

Emma Stewart – Accounts Manager 

Emma has a degree in Ecology and started out her career doing environmental work and  Geographic   Information   Systems.   She   worked   in   Botswana   for   9   years   for   an environmental consulting company and then returned to the UK to do a Master’s degree in Remote Sensing. She then set up and ran an environmental consulting business in England before taking a break to start a family and moving to Scotland.

 

When husband Iain set up freetobook with his brother, he asked Emma to look at the accounts as she had experience running her own business and doing the accounting –and she’s been here ever since!

What is your role at freetobook?

I keep the accounts software up to date and do the VAT returns.  I also manage the finances on the managed connections such as Expedia: making sure all the remittances and payments are correct.  There is also some R&D and liaising with developers on bits we’re trying to improve.  I also do a lot of data analysis which keeps the job interesting.

Running a family business, how much does work filter into home life?

We try not to discuss anything about work at home! Occasionally if one of us is bugged by something or stressing about something then we do talk about it, but we try not to discuss it at home too much.

On international women’s day, what is the most important message you want to send out to young women thinking about their careers?

To have confidence in what you want to do. Feel confident in just going for what you want to do and believing in your goals.

 

Sarah Houston – Developer 

Sarah studied Physics and Astronomy at university before pursuing her PhD in Particle Physics. After 2 years she left her PhD to have her son, before going to back to university 3 years later to achieve her Master’s in Software Development. After graduation, Sarah came to work at freetobook as a developer.

What made you decide to get into development after physics?

I had always found programming interesting during my work in physics, but my knowledge of it was quite basic, as I was only using it for data analysis.  After taking some time out from my career to look after my son, I was looking for a new challenge.  At first, I was unsure that I would be able to manage a demanding course while looking after a young child, but some friends of mine had gone back to university to study software development and encouraged me to do it.

What do you do as a developer at freetobook?

I help to write the code that runs the website. The development team discuss and plans how best to implement the new features and improvements that are being added to the website. Development is not just writing the code but is also gathering requirements, deciding what needs done and consulting with other members of the team to ensure the final product is as good as possible.

Do you have any advice for women aspiring to be a software developer?

Have confidence in yourself and don’t feel intimidated by being surrounded by guys! Currently most developers are men and as a woman you will probably be in the minority, but that isn’t necessarily a bad thing.  As long as you have a supportive team around you, you will feel that your work is valued and know that support is there if you need it.  When I started working as a developer I often felt unsure of whether or not I was doing things the right way, but over time my confidence has grown.  I have realised even the most experienced people feel that way sometimes.

How important is it to get more women into the industry?

I think it’s really important as the wider the range of people in the industry, the better it can reflect the needs of society. I think just now it is quite a male dominated culture but I think having a broad range of people will get you a broader range of ideas and introduce new ways of doing things.

On International Women’s Day what’s the most important message you want to send to young women thinking about their careers?

Don’t let any preconceived ideas about industries like tech, engineering or science put you off pursuing a career in them.  You have the potential to succeed in any field and the power to make a positive change to any industry you join.

Read Part 1 – Women Bossing the B&B Business

6 thoughts on “International Women’s Day 2019 – part 2

  1. What a fabulous female team you have at Freetobook! Four amazingly talented people with invaluable and diverse experience of the world. Small wonder that you continue to develop and grow your excellent booking system, on which we all rely.

    Thank you, each one, for all you do. We really appreciate it.

    Chris, Jan & Allan

  2. How lovely to hear about the highly qualified ladies at Freetobook.
    I know they are so helpful & knowledgeable about the workings of your system.
    I used to phone up & speak to them, if I had a question or problem, they all used to have remedy to hand nearly instantly!
    As time has passed, I tend to use the online help desk. I miss the friendly chats with the ladies, but they still manage to answer my queries & inject some humour into their replies to me.
    Long may the ladies continue!

    Kind regards Graham

  3. A fabulous team at freetobook always with a smile like my good self. You are a joy to speak to thank you LADIES girl power. Juliet that has been doing B&B for 20 years after leaving office work & building society having twins in the middle of that one boy and one girl. I pass my skills onto my students that help as a team and we have had polish english hungarian and japanese and i have been to Japan invited by the Japanese government three times to help japanese farmers wife’s set up B&B but the world still presents issues that affect guests coming into B&B’s fuel banking foot and mouth bird flu world cup but we as women still keep going

  4. Freetobook has been my Channel manager for around 9 or 10 years now and is such a great system to mange bookings for our Guest house and self catering apartments.
    There is always someone available at the other end of the phone to give advice , answer queries or sort any problem that I can’t get my head around.
    Special mention to Eleanor who has the patience of a saint.
    Thank you to all at Freetobook.

Leave a Reply to Juliet Williams Cancel reply

Your email address will not be published. Required fields are marked *