Monthly Archives: April 2011

Online and phone bookings work best together

Our customers’ changing booking habits must always be at the forefront of our minds. This may mean finding new ways of adding value to the booking process and keeping the personal touch in the electronic age. Continue reading

Posted in customer service, online, technology, website | Comments Off on Online and phone bookings work best together

Enjoy England Awards 2011 (Finalists and Winners)

A list of the “Enjoy England” Awards for Excellence 2011 in the small accommodation, B&B, Guest Houses sector, with the winners and also finalists. Well done to all. Continue reading

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